Terms of Service

1) Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services operated by Hero Quest CA ("Hero Quest CA," "we," "us," or "our") (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy and Cookie Policy. If you do not agree to these Terms, please do not use the Services.

2) Scope of Services

Hero Quest CA provides digital services that may include:

• Gaming and entertainment features where permitted by applicable law;
• Informational and educational content relating to online gaming;
• Reviews, rankings, and promotional offers from third-party partners;
• Customer support and technical functionality.

Some Services are purely informational. Others may enable account creation, deposits, wagers, or participation in promotions where lawful in your province or territory.

3) Eligibility and Legal Restrictions

Legal Age. You must be of legal gambling age in your province or territory (generally 19+ in British Columbia, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island; and 18+ in Alberta and Quebec).

Jurisdictional Limits. Some provinces operate gambling exclusively through government agencies (e.g., PlayNow in BC, Manitoba, and Saskatchewan; EspaceJeux in Quebec; ALC in the Atlantic provinces). In such provinces, Hero Quest CA may act solely as an information and marketing provider.

Prohibited Use. You may not use the Services if you are underage, located outside Canada, or in a province or territory that prohibits access to third-party gambling services.

4) Accounts and Verification

Where account features are available, you must provide accurate and complete information when registering. You are responsible for safeguarding your login credentials and for all activity conducted under your account. We may require identity and age verification (KYC) and reserve the right to decline, suspend, or close accounts where information is found to be inaccurate, fraudulent, or unlawful.

5) Responsible Gambling

Hero Quest CA is committed to promoting responsible play. We provide or link to resources including:

• GameSense (BC, MB, SK) – www.gamesense.com
• ConnexOntario – 1-866-531-2600
• Alberta Health Services – Addiction Helpline – 1-866-332-2322
• Gambling: Help and Referral (Quebec) – 1-800-461-0140

Tools such as self-exclusion, deposit limits, and session reality checks may be available through provincial operators.

6) Third-Party Offers and Content

Our Services may feature or link to third-party offers, advertisements, or gambling platforms. We do not control third-party sites, their content, or their policies. Any interactions you have with third-party partners are solely between you and that partner.

7) Acceptable Use

By using our Services, you agree not to:

• Violate any applicable laws or provincial regulations;
• Access gambling content if you are underage or located in a restricted jurisdiction;
• Circumvent any geolocation, age, or identity verification systems;
• Engage in fraudulent, abusive, or unlawful activity;
• Interfere with or disrupt the security or functionality of the Services.

8) Intellectual Property

All content, trademarks, graphics, designs, and data provided through the Services are the property of Hero Quest CA or its licensors. We grant you a limited, personal, non-transferable licence to use the Services for lawful, non-commercial purposes only.

9) Privacy and Cookies

Your use of the Services is also subject to our Privacy Policy and Cookie Policy, which explain how we collect, use, and share your information.

10) Service Changes and Availability

We may modify, suspend, or discontinue any aspect of the Services at any time, including to comply with regulatory requirements. We do not guarantee uninterrupted or error-free operation of the Services.

11) Disclaimers

The Services are provided "as is" and "as available." Hero Quest CA disclaims all warranties, express or implied, to the fullest extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee the accuracy or completeness of third-party content or offers displayed on our site.

12) Limitation of Liability

To the fullest extent permitted by law:

• Hero Quest CA and its affiliates, officers, employees, or partners shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services.
• Our total liability for any claim shall not exceed CAD $100 or the amount you paid to us in the six months preceding the claim, whichever is greater.

These limitations do not apply where prohibited by applicable provincial consumer protection legislation.

13) Indemnification

You agree to indemnify and hold harmless Hero Quest CA, its affiliates, officers, directors, and employees from any claims, damages, losses, or expenses arising from your use of the Services, your breach of these Terms, or your violation of any applicable laws.

14) Termination

We may suspend or terminate your access to the Services at any time if you violate these Terms, engage in unlawful activity, or where required to do so by law or regulation.

15) Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the courts located in Montreal, Quebec, unless otherwise required by applicable local consumer protection laws.

16) Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Services after changes take effect constitutes your acceptance of the revised Terms.

17) Contact Us

For any questions, concerns, or notices relating to these Terms, please contact:

Hero Quest CA
Email: admin@heroquestca.com
Website: heroquestca.com